Frequently Asked Questions
Elgon Terrace Hotel is located in the serene and up-market neighbourhood of Kololo, Kampala, one of the city’s most secure and prestigious areas. The hotel offers convenient access to major business districts, embassies, and lifestyle centres.
Yes. Elgon Terrace Hotel is the former Protea Hotel Kampala, continuing the tradition of quality service, modern comfort, and professional hospitality in the same prime location.
Check-in: From 2:00 pm | Check-out: By 11:00 am
Early check-in or late check-out may be arranged subject to availability.
Yes. The hotel offers a calm environment, reliable Wi-Fi, meeting spaces, concierge services, and proximity to Kampala’s key business hubs, making it ideal for business travelers.
Yes. Elgon Terrace Hotel provides meeting space suitable for corporate meetings, workshops, and small events. Our team is available to assist with arrangements and requirements.
Yes. Guests enjoy a complimentary buffet and grab-and-go breakfast, served daily from 6:30 am to 10:00 am.
Yes. The hotel features a restaurant on-site offering a variety of meals, as well as an on-site bar for relaxed dining and socializing.
Yes. Complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms and public areas.
Yes. Elgon Terrace Hotel is a smoke-free property to ensure a comfortable environment for all guests.
No. Pets are not allowed on the property.
The hotel provides ample on-site parking for guests.
Yes. Guests have access to a fully equipped fitness center during their stay.
Guest rooms feature modern amenities including complimentary Wi-Fi, mobile key access, and daily housekeeping services.
Hotel services include:
Room service
Concierge assistance
Daily housekeeping
Wake-up calls
Valet dry cleaning
Turndown service
On-site laundry services
Service request support via the front desk
Yes. The hotel’s quiet setting, comfortable rooms, fitness facilities, dining options, and central location make it well suited for leisure stays and extended visits.
ou can reach us using the details below:
Email: res@hotel33kampala.com
Phone: +256 312-550 000
Address: Elgon Terrace, Kololo, Kampala, Uganda, 9421
Our team is ready to assist with reservations, events, and general inquiries.
Ask Us Any Question
Elgon Terrace Hotel is located in one of Kampala’s most distinguished neighbourhoods, offering comfort, calm, and quality service.